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If using 3CX v20, head to Leexi Integration: 3CX v20

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Import your 3CX v18 calls into Leexi

Expected duration : 20 mins

Prerequisites

<aside> ⚠️ We currently do not import internal calls (between different 3CX users) into Leexi

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Instructions

Enable Call Recording

Go to the 3CX Management Console, under Users

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For each user, you may select the Record all calls option, and save by clicking OK

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Configure Remote Archiving

Under ReportingRecordings → Settings

3cx_recording_settings2.png