Prerequisites

Admin rights for your Leexi and Ringover user accounts

Expected duration : 5 mins

Instructions

On your Ringover account

  1. Enable recording of your Ringover calls by following these instructions https://support.ringover.com/hc/fr/articles/14548503144593-Activer-l-enregistrement-des-conversations-sur-votre-standard

  2. Go to Activities

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  3. In the sidebar, select "</>"

  4. Select then "API"

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  5. Generate an API key and name it

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  6. Grant the necessary rights for Leexi to work properly

  7. Copy your API key

    Capture d’écran 2023-05-30 à 13.05.21.png

    NOTE: Make sure to enable all the permissions (toggle blue and to the right)! A permission is disabled if its toggle is grey and to the left (this isn’t visually obvious)

    On your Leexi account

  8. Go to "Settings".

  9. Select "Integrations"

  10. Find Ringover then click on "Connect".

  11. Enter your API Key. Then simply link the corresponding Leexi and Ringover accounts. Then save it.

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