Expected duration : 5 mins
Each one of your users will have to activate the integration for their user account. But first, a Flow admin for your account must give the recording permission to your users.
Admin instructions
Needs to be done a single time by an admin of your account.
- Log-in to your Flow Admin Portal
- Go to Users → Permissions, and make sure the Recorded Calls column is checked for all the relevant users
![Untitled](https://s3-us-west-2.amazonaws.com/secure.notion-static.com/18f94ff6-0475-413b-a060-eb12d43e0d01/Untitled.png)
- If the Recorded calls permission is not enabled for some users, you can enable it by clicking on the user and check the Recorded calls checkbox
![Untitled](https://s3-us-west-2.amazonaws.com/secure.notion-static.com/457e364c-99de-4c8f-8e16-e3ecbcf4af2d/Untitled.png)
User instructions
Each user of your account must follow these instructions.
On your Flow account
- Login to your Flow Account
- Go to Settings → Call Recording & Co-listening
![Untitled](https://s3-us-west-2.amazonaws.com/secure.notion-static.com/65321100-c91c-4ded-ba0c-419d4beaf371/Untitled.png)
- Click on Call Recording and enable Record Calls (note: this setting can also be set by profile)
- Go to My Account → Username and password