Import your 3CX calls into Leexi

Expected duration : 20 mins

Prerequisites

• Admin rights for your Leexi account.
• Your 3CX server should be self-managed (not hosted by 3CX itself) and with OS Debian.
• IT access to your 3CX server.

<aside> ⚠️ We currently do not import internal calls (between different 3CX users) into Leexi

</aside>

Instructions

Enable Call Recording

Go to the 3CX Management Console, under Users

For each user, you may select the Record all calls option, and save by clicking OK

Configure Remote Archiving

Under Reporting → Recordings → Settings

If remote archiving of recordings is enabled (see https://www.3cx.com/docs/manual/call-recording/), make sure the “Archive recordings schedule” is not set to “Immediately - Right after call ends”. Select “Daily” instead.

If “Temporary Recording Location” has changed from the default (/var/lib/3cxpbx/Instance1/Data/Recordings), copy the new value to be used when activating the integration.